Work on a comprehensive legislative package for Armenia’s IT sector began nearly three years ago, based on a set of recommendations spanning roughly 500 pages, even in summary form. Eighty percent of these recommendations have been incorporated into the draft now before the National Assembly.
Speaking at the Armenia Internet Governance Forum (ArmIGF) under the theme “Local Challenges – Global Solutions,” Artyom Mesropyan, Head of the Legislative Division of the Ministry of High-Tech Industry, highlighted that the proposed reforms aim to establish a stable, secure and trustworthy digital environment while reinforcing institutional governance across the sector.
“Digital infrastructure is a fundamental element in shaping our digital society and economy – a key component of national security. The government cannot carry out meaningful reforms without the involvement of the private sector. Building a Digital Armenia requires active cooperation,” Mesropyan noted.
Lilit Khachikyan, Head of Cybersecurity Project Coordination at the ICTSC, reported that the cyber maturity assessments of communities – conducted in partnership with the World Bank – have been completed. The next phase will focus on evaluating the cyber maturity of telecommunications operators.
World Bank representative Himmat Singh Sandhu stressed the broader significance of cybersecurity:
“Cybersecurity today is not only a technical issue but also a matter of state resilience and citizen safety. Our goal is to support the government in adopting mechanisms that increase public trust and enhance regulatory performance.”
Armen Hunanyan, Head of the Telecommunications Department of the PSRC, underscored the pivotal role of telecommunications operators as architects of technological infrastructure and secure networks.
“Operators today are not merely competitors in the market; they are the government’s main partners in ensuring connectivity and security. The new legislative framework will establish equal rules for all, increasing the reliability of the entire system.”
Kristine Gyonjyan, Director of the NGO “Union of Operators of Armenia,” emphasized the importance of cyber drills, workforce development, and updating educational programs.
“Telecommunication is no longer just a service – it is a pillar of national security and economic stability. Despite the long-term nature of returns in this sector, operators continue to invest in infrastructure. For sustained progress, state policy must remain predictable and supportive.”
Participants of ArmIGF 2025 emphasized that as technologies evolve, the responsibility to keep digital infrastructure secure, resilient and accessible grows accordingly. These infrastructures are vital to Armenia’s development and their continued strengthening requires broad, multi-stakeholder cooperation.
