Ինտերնետ հասարակության Հայաստան հատված

From ChatGPT to Online Services: Seniors Strengthen Their Digital Skills

The closing event of a one-month digital skills training program for seniors was held on December 12. A total of 25 participants aged 60 and over received certificates of completion.

Summarizing the outcomes of the program, Kristina Hakobyan, Board Vice Chair of the Internet Society NGO, emphasized that digital literacy has become a vital component of social protection for older adults. As many social services have moved to online platforms, she noted, the ability to access information and use these services requires essential digital knowledge and skills. During the course, participants learned a range of practical tools that simplify everyday life and became acquainted with various applications and the capabilities of artificial intelligence tools such as ChatGPT, Gemini, and DeepSeek.

At the closing event, participants expressed strong satisfaction with the program. By their own assessment, the skills gained are highly practical and immediately applicable. Participants can now track public transportation online to avoid long waits at stops, order taxis with multiple destinations, arrange deliveries, and more. Cybersecurity training was also highlighted as particularly valuable, helping participants protect themselves from online risks.

“Through initiatives like this, we create new social and intellectual opportunities for the older generation, while fostering their security in the digital space,” Kristina Hakobyan concluded.

The courses are organized as part of the “Digital Democracy in Action” project, implemented by the Freedom of Information Center NGO in partnership with the Internet Society NGO. The project is supported by GIZ as part of the “Digital Democracy for All” initiative.

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